Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By accessing or using ibGuru, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you use ibGuru, we may collect the following personal information:
A. Information You Provide to Us
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Personal Details: Name, email address, school.
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Payment Information: Credit card details, processed securely through third-party payment providers.
B. Automatically Collected Information
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Usage Data: Study activity, study preferences, question attempts, test performance, and other interactions with the platform.
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Device Information: IP address, browser type, operating system, and session activity for security and analytics.
2. How We Use Your Information
We use your information to:
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Provide and Improve Services: Deliver study materials, quizzes, and gamification features.
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Personalize Your Experience: Recommend study content and track performance data.
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Process Payments: Securely handle transactions via third-party payment providers.
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Communicate with You: Send account-related notifications, service updates, and promotions (you can opt out at any time).
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Enhance Security: Prevent fraud, unauthorized access, or abuse of our platform.
3. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:
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With Service Providers: Trusted third-party vendors help us process payments, store data, and analyze usage trends.
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Legal Compliance: If required by law or to protect our rights, safety, or users.
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Business Transfers: If ibGuru undergoes a merger, acquisition, or asset sale, your data may be transferred.
4. Data Storage and Security
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We take reasonable security measures to protect your personal data against unauthorized access, loss, or misuse.
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Payment information is processed securely through third-party providers and never stored directly on our servers.
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We retain your personal data only as long as necessary to provide services or comply with legal obligations.
5. Your Rights and Choices
Depending on your location, you may have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing emails via account settings or unsubscribe links.
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Request data portability (receive a copy of your data).
For any privacy-related requests, contact us at support@ibguru.me
6. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
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Enhance user experience and functionality.
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Analyze traffic and usage patterns.
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Provide personalized content and study recommendations.
You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage you to review their privacy policies before providing personal data.
8. Children’s Privacy
ibGuru is designed for students, but we do not knowingly collect personal data from children under 13 without parental consent. If you believe a child has provided us with personal data, please contact us to remove it.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. If there are significant changes, we will notify you via email or platform notifications.
10. Contact Us
If you have any questions about this Privacy Policy or your data rights, contact us at: support@ibguru.me