A significant portion of Roger's dialogue revolves around contrasting his past self, "Roger-from-before," with his current persona, "Roger-Now." This aspect of the dialog makes effective use of juxtaposition, providing insight into his former and present circumstances. Skinner indicates, "Roger-from-before would be getting in his fancy car and heading into the office," suggesting a time of greater success and fulfillment. In contrast, "Roger-Now" holds the less prestigious role of third assistant store manager, primarily dealing with customer complaints, a task requiring considerable patience. Roger's remark, "I’m a guy you can yell at. Sometimes if you’re mad enough you can threaten me with physical violence," sheds light on the challenges he faces and the abuse he must tolerate. Additionally, Roger's resigned acceptance of his job, as evidenced by phrases like "I know better than to go up against store policy," suggests a reluctance to challenge his position. However, there's an underlying bitterness in his description of his role and the store's hierarchy. His seemingly cheerful declaration, "I’m happy to help," juxtaposed with his depiction of the mundane aspects of his job, underscores his deep-seated dissatisfaction.